What can you do?
Just like any other mechanical device air coolers are prone to wear and tear. Occasionally, you may need to troubleshoot your air cooler. Before you call our Customer Care, please enter your query/complaint below to see if you can resolve the issue yourself.
Odor & Humidity
A strange odor from an air cooler is the result of either stagnant water or growth of mildew on the pads. You can resolve this problem yourself by following the simple steps mentioned below.
Change the water regularly.
Keep the cooling pads clean to keep mildew off. This should help prevent odour.
To clean the cooling pad, unplug the cooler and apply low water pressure with the help of a pipe on the cooling pad from outside.
Clean the pad at least once or twice a year.